eCare - one source for all your logistics management

eCare is our web-based logistics management system, which we continuously develop and refine in close cooperation with our customers – the ones who use it every day.

Whether you need weekly reports, one-time reports, bookings via EDI, or just a general overview.
How you use our new customer portal eCare is up to you.

eCare key features

Manual access
Easily access and manage your logistics tasks manually
Full control
Manage logistics from order to delivery
Easy tracking
Track consignments in real-time with references, size, volume, weight, and more
Custom alerts
Receive notifications about key changes and updates
Order management
EDI integration for seamless order handling
Document control
Access consignment notes, invoices, customs clearance documents, and more
Resource efficiency
Streamline operations and free up internal resources
Order overview
Get detailed insights from order placement to delivery

How eCare benefits your business

With eCare, you can manage logistics tasks at various levels of your organization.
You can set up personalized alerts, track shipments, and gain a detailed overview of every consignment.

for logistics managers – full control from order to delivery
for purchasing responsible – keep track of shipments and arrival times
for warehouse responsible – get real-time updates on expected arrival
for operations – track pickups and shipments

eCare FAQ

How to track?

Search for your own references
Track consignments using waybill number, package tracking number, or reference
Estimated and exact departure times
Get information on Estimated Departure (EDT), Actual Time of Departure (ATD), and Estimated Arrival (ETA)
Consignment details
Track size, volume, weight, and package number
Email/SMS notifications
Receive automatic alerts on consignment status, delivery times, and any changes

Order overview in eCare

Order overview
- Ordering function
- Addresses, sender, and recipient register

Document control
Access consignment notes, orders, commercial invoices, and customs clearance documents
EDI Integration
Seamless integration with your purchasing system (OMS) for order-level tracking and updates
Automatic order entry
Orders are automatically placed in eCare, followed by updates from manufacturers and local departments
Real-time notifications
Get first-hand updates on purchase orders, shipment status, and any changes

Can I create custom alerts and user profiles?

Configure alerts for specific users (logistics managers, purchasing, warehouse, etc.)
Ensure a full overview in eCare while working in your system
Ensure the right team members are notified at the right time with customized alerts

EDI integration with purchasing system at order level, OMS - order management system

control down to order level
document control, consignment note, order, commercial invoice, customs clearance documents
the order is automatically placed in eCare
the purchase order is followed up with the manufacturer, via our local departments in the East and Europe, you get first-hand updates
automatic notification of changes
work in your system, have a full overview in eCare
free up own resources

Questions about eCare?

Contact

Victoria Løvlie Bråttum

Corporate Business Analyst

+47 917 43 727

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